biji baji999 Privacy Policy

1 Introduction and Purpose

biji baji999 places the highest importance on the privacy and data protection of its users. This privacy policy has been prepared so that you can clearly understand what information we collect, for what purpose that information is used, how long it is stored, and what rights you have.

This policy applies to all services related to the biji baji999 website, mobile application, and platform. Your information is used only for the purposes stated in this policy — it is never sold to any third party.

2 Information We Collect

biji baji999 collects various types of information to provide its services. This information is divided into three main categories below:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — confirming 21+ is required)
• Email address and mobile number
• Username and password created by the user (encrypted)
• Copy of national ID card or passport (required if needed during the identity verification process)
• Address information (city, district, country)

2.2 Financial Transaction Information

• Mobile number of bKash, Nagad, or Rocket account
• History of deposit and withdrawal transactions
• Transaction date, amount, and reference number
• OTP information required for payment verification (used only at the moment of verification, not stored)

2.3 Technical and Usage Information

• IP address, device type, and operating system
• Browser type and language settings
• Time spent on the platform and which sections were visited
• Gaming patterns, bet history, and bonus usage records
• Login time and logout time logs
• Cookies and session data (details in Section 8)

3 How We Collect Information

We collect your information in the following ways:

1. Information provided directly: What you provide during account registration, the verification process, filling in deposit or withdrawal forms, and when contacting live chat support.
2. Automatically collected information: Information collected automatically through server logs, cookies, and analytics tools when you use our platform.
3. Information received from third parties: Information required for transaction confirmation through payment processors (bKash, Nagad, Rocket) and identity verification services.

4 Purpose of Using Information

biji baji999 uses collected information only for the purposes stated below:

5 Sharing and Disclosure of Information

biji baji999 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

The minimum necessary information is shared with selected service providers for payment processing (bKash, Nagad, Rocket), identity verification, fraud detection, and technical infrastructure management. These providers may only use the information to complete the specific service and have no right to use it for any other purpose.

5.2 Legal Obligations

If disclosure of information is required by a court order or legal process, we will be obligated to do so in accordance with the laws of Bangladesh. In such situations, we will try to notify the user in advance to the extent possible, unless the law prohibits it.

5.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the relevant successor entity. However, the terms of this policy will remain in effect.

6 Data Retention Period

We retain your information only for as long as it is necessary or legally required:

• Active account information: until the account is closed.
• Financial transaction records: at least five years from the date of the transaction (for financial audit purposes).
• Identity verification documents: at least five years after account closure.
• Customer service communication history: up to two years.
• Technical logs and session data: up to 90 days.

After the specified period, information is securely deleted or anonymised in a way that makes it impossible to link to any individual.

7 Data Security Measures

biji baji999 has implemented multiple layers of security measures to protect your information:

• SSL Encryption: All communications on the platform are encrypted via SSL protocol, keeping data transmission secure.
• Password Encryption: All passwords are stored using advanced hashing algorithms; no staff member or system can view passwords directly.
• Access Control: Only authorised staff have access to specific information, and all access is logged.
• Security Audits: Regular security audits and vulnerability assessments are conducted.
• Two-Step Verification: OTP verification is mandatory to complete sensitive actions (such as withdrawals).
• Data Centre Security: Our servers are operated in secure and protected data centres with both physical and digital security in place.

8 Cookies Policy

The biji baji999 website uses cookies to improve your experience. Cookies are small text files stored in your browser.

8.1 Cookies We Use

• Essential Cookies: For maintaining login sessions, security tokens, and saving language preferences. The platform cannot function properly without these.
• Functional Cookies: For remembering your preferences, such as your favourite game category or display settings.
• Analytics Cookies: Anonymous usage statistics to understand which sections of the platform are used most.

8.2 Cookie Control

You can disable non-essential cookies from your browser settings. However, please note that disabling some cookies may cause certain features of the platform to not work properly.

9 User Rights

Every member registered on the biji baji999 platform has the following rights regarding their own information:

1. Right to Know: You can request to know what information we hold about you.
2. Right to Correction: You have the right to request correction if any of your information is incorrect.
3. Right to Deletion: Where there is no legal obligation, you can request deletion of your information when closing your account.
4. Data Portability: You can request a copy of your personal information in a specific format.
5. Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be limited.
6. Right to Object: You can object to marketing communications or certain types of data processing.

To exercise these rights, contact our support team via 24/7 live chat or email. We provide assistance in both Bangla and English. Our representative will verify your request and take the necessary action as soon as possible.

10 Protection of Minor Users

biji baji999 strictly does not provide services to anyone under the age of 21. We have age verification in place during the registration process and identity documents are verified when required. If it is confirmed that a minor has created an account, that account will be closed immediately and all associated information will be securely deleted.

To learn more about responsible gaming, read our Responsible Gaming Guidelines, which cover all options for age controls, self-exclusion, and limit setting in detail.

11 International Data Transfers

Some parts of our server and data processing infrastructure may be located outside Bangladesh. In such cases, it is ensured that international data transfers are conducted in accordance with applicable data protection standards and that your information receives equivalent protection. Appropriate contractual safeguards are in place for transfers to third countries.

12 Policy Changes and Updates

biji baji999 reserves the right to amend or update this privacy policy as needed. If any significant changes are made to the policy:

• The updated policy will be published on this page and the new date will be noted at the top of the page.
• Registered members will be notified via email or platform notification.
• For significant changes, sufficient notice will be given before they take effect.

Continued use of the platform after a change is considered acceptance of the updated policy.

13 Contact and Complaints

For any questions, requests, or complaints regarding privacy, please contact us:

• Live Chat: The platform's 24/7 live chat support — available in both Bangla and English.
• Email: [email protected]

After verifying your identity, your request will be responded to as soon as possible, generally within business days. You can also visit our FAQ section for detailed answers to frequently asked questions.